Virtual volunteering in social service non-profit organizations : a case study

Show full item record

Title: Virtual volunteering in social service non-profit organizations : a case study
Author: McSkimming, Yvonne
Abstract: This case study examined how managers of social service non-profit organizations in the Greater Vancouver area are responding to the emergence of virtual volunteering. The literature indicates virtual volunteering is a relatively new activity with limited research directed towards social service non-profit organizations. Participants involved in the study stated they knew very little about virtual volunteerism, and as a result, were not clear if the approach was one they could adopt or benefit from. Recommendations include further examination of virtual volunteerism and the creation of a common definition for the social service non-profit sector; identification of how the constructs of social presence theory (i.e., authenticity, realness, credibility) can be demonstrated in virtual interactions; the development of an assessment process to analyze the viability and relativity of virtual interactions; and the development of a process and practice designed to capture volunteer meaningfulness in virtual interactions to support quality improvement efforts and volunteer satisfaction.
Date: 2016-04-07

Files in this item

Files Size Format View
mcskimming_yvonne.pdf 3.812Mb PDF Thumbnail

This item appears in the following Collection(s)

Show full item record

Search DSpace


My Account

Creative Commons Licence This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada License.